>From owner-hardlines@cornells.com Fri Mar 01 16:51:02 1996 X-Sender: "John Fix 3rd" Date: Fri, 01 Mar 1996 16:50:54 -0500 From: "John Fix 3rd" Subject: Scanning tips Ken Hultgren wrote... >WE ARE IN THE PLANNING PROCESS FOR IMPLEMENTING SCANNING >AND WOULD APPRECIATE ANY WORDS OF WISDOM THAT ANY OF YOU >MIGHT HAVE. WE ARE INTERESTED IN HOW THIS AFFECTS THE WAY >WE USE THE TRIAD AND THE CONVERSION OF THE STORE TO NO PRICE >TICKETS ON MERCHANDISE. 1: Get a load tape from your primary vendor if possible. 2: Consider carefully whether to allow cashiers to load UPC's. The audit trail via the Triad is poor, and it is very easy for an inattentive clerk to assign a UPC to the wrong SKU. , with alert cashiers, capture at POS can help catch missing or wrong UPC's, and makes it easy to load new UPC's when items come in (we fill a cart, and have a clerk scan them all in and then void the sale). 3: Watch out for bonus packs (two packs, free accessories, etc.) which are wrapped so the original UPC is still readable. GE sent out a bunch of two-pack floodlights with only the original single pack UPC's visible. Argh! Scott's Shop Towels come in four packs with a free toewl holder, but clerks are always trying to scan the UPC on the rolls inside the cellophane. 4: Watch out for wholesaler screw-ups... example is Armor All. They tend to put out bonus packs (lots of folks do), which use the same UPC as the "normal size (20oz Armor All instead of 16oz). Your supplier might assign a new sku for the bonus pack, but your POS will scan at the old 16oz sku. These will drive you crazy. 5: All in all, scanning is great.... faster, more accurate POS. Just keep on top of the maintenance, and hire good cashiers. John ************************************************************************* John Fix 3rd http://www.cornells.com/john.htm John3@cornells.com (914) 961-2400 Cornell's True Value Hardware Manager/Cashier/Webmaster ************************************************************************* >From owner-hardlines@cornells.com Fri Mar 01 18:21:19 1996 Date: Fri, 1 Mar 1996 15:19:56 -0800 X-Sender: batesace@netcom.com From: batesace@netcom.com (Wade Doss) Subject: Re: Scanning tips >Ken Hultgren wrote... > >>WE ARE IN THE PLANNING PROCESS FOR IMPLEMENTING SCANNING >>AND WOULD APPRECIATE ANY WORDS OF WISDOM THAT ANY OF YOU >>MIGHT HAVE. WE ARE INTERESTED IN HOW THIS AFFECTS THE WAY >>WE USE THE TRIAD AND THE CONVERSION OF THE STORE TO NO PRICE >>TICKETS ON MERCHANDISE. > >John Fix wrote: >2: Consider carefully whether to allow cashiers to load UPC's. The audit >trail via the Triad is poor, and it is very easy for an inattentive clerk to >assign a UPC to the wrong SKU. In our EOD reports we run the RAP for UPC's loaded at POS from that day adn the next morning a salesclerk will take this list to the salefloor and confirm that the correct UPC was linked to the correct SKU. We also use the IST in receiving to capture new UPC and quantities received. Even the electronic file maintenance will have errors on some UPC's and we can verify all UPC's at the receiving dock with the IST. We rely heavily on the UPC's being accurate since we do not sticker any merchandise and use bin labels and signs for pricing. There's no way we would ever go back to stickering merchandise. TOO LABOR INTENSIVE!! We also run spot checks in different departments around the store with the IST to very quantity on hand and correct UPC's. >5: All in all, scanning is great.... faster, more accurate POS. Just keep >on top of the maintenance, and hire good cashiers. DITTO!! Wade Doss Wade Doss Bates Ace Hardware Atlanta, GA 404-351-4240 fax 404-350-8402 batesace@netcom.com WDoss@msn.com Compuserve 76050,3511 >From owner-hardlines@cornells.com Sat Mar 02 01:49:18 1996 Date: Sat, 2 Mar 1996 01:49:08 -0500 From: Colehard@aol.com Subject: Re: Surplus Triad Equipment Hi everyone! Rick Karp from Cole Hardware in San Francisco ... I just acquired a third store in the City which had a Triad installed. I am upgrading my system to a Pentium to handle all 3 stores, plus eliminating an off-site warehouse. As a result, I have surplus equipment that I am happy to sell. If you need anything please give me a call. My benchmark price is 10% less than Cole Computer Products, which as far as I can tell, is the prime supplier/broker of used equipment. This is what I've got: VDT's--maybe 3-4 100 lpm printers--3 cash drawers--3 POS VDT's--3 strip printers --3 386 CPU with 24 i/o including a "saddle" which has extra i/o that you can adapt to your current system. The 386 is loaded with all of Triad's top software, including multi-store should you need it. It has been on service contract. I'm told that what is really worth something here is the software. Anyone with Triad's minimal software can use it for a cheap upgrade (just the licensing fee I think.) Of if you or anyone else that you know needs a basic starter cpu, the 386 is still a good workhorse. I have been running two stores (24 devices) for years with it. I'll be happy to sell all or part of the system that I have. So if you need the entire lot, just 1/2, or even just one piece, e-mail me or give me a call at 415-753-2653 #5 asap. I've already sold 4 additional devices to the above list locally. Thanks! Rick colehard@aol.com >From owner-HARDLINES@cornells.com Sat Mar 02 14:23:10 1996 Date: Sat, 2 Mar 1996 11:23:02 -0800 X-Sender: RKnudson@popd.ix.netcom.com From: Robert Knudson Subject: Re: SCANNING At 08:48 AM 2/29/96 EST, you wrote: >WE ARE IN THE PLANNING PROCESS FOR IMPLEMENTING SCANNING >AND WOULD APPRECIATE ANY WORDS OF WISDOM THAT ANY OF YOU >MIGHT HAVE. WE ARE INTERESTED IN HOW THIS AFFECTS THE WAY >WE USE THE TRIAD AND THE CONVERSION OF THE STORE TO NO PRICE >TICKETS ON MERCHANDISE. > >THANKS >KEN HULTGREN ELMHURST ACE > > I noticed you are supplied by Ace. I will describe how it works with Cotter--I suppose it will be about the same. In function MTR, for those terminals with scanners, we have the option "Bar Code Scan Allowed" selected as "C": scan and allow changes. This simplifies adding UPC codes, but does create a problem sometimes. We use department SKUs where one number is used to ring up all not-in-file miscellaneous or special order items for a department. We often find a UPC code attached to these SKUs. We train our clerks not to add these, but periodically you need to search in function MUPC for these stray additions. Also, sometimes a utility knife may scan as a pair of pliers--I don't know who adds these, but we delete them in MUPC. You will want a good label printing program. We prefer to print with a laser printer. We like Cole Computer Products label program. We haven't tried Triad's. We also have a grocery store using scanning (not Triad, of course). There, we have a correction input form at the register for all scanning errors and omissions. We have not done this in our True Value store. When new items are added to our inventory, we need to enter a UPC code. If the item is from Cotter, we notice during P.O. preparation that the SKU is not in file. We add it to the file from the LaserStation (a catalog on cd-rom). This adds the UPC code as well as all other information needed by LOD. Upon receipt of non-Cotter items, we scan each item and attach the UPC to the SKU. Your shelving systems need to accomodate price tags. Special peg hooks have a separate are to hold a price tag. For shelved items, the price label is stuck to a plastic ticket holder which clips onto the front of the shelf. This is less messy than sticking the labels directly to the shelf. When items are on promotion, rather the replacing the price sticker, you should get from your wholesaler a sales kit with special promotional pricing tags which clip over your shelf label. Then get yourself a Sam Allred. That's our man in charge of price maintenance. If keeping prices right is the responsibility of more than one person, it probably won't get done. I've tried to be brief--if you need more details please e-mail back. An interesting side note: every few months, at one point of sale station, every scan comes up "not in file." When scanning during this problem, I note that the UPC codes are one digit short--missing their check digit. This is because the scanner has lost its programming. It is easy to reprogram this yourself. I would appreciate comments from any other scanning stores who do things differently. Robert Knudson CMC Builders Supply True Value Colorado City, Arizona >From owner-hardlines@cornells.com Sun Mar 03 11:15:18 1996 Date: 03 Mar 96 11:13:29 EST From: "WILLIAM H. ROUND" <102753.622@compuserve.com> Subject: Scanning and Triad Folks, Robert Kudsman reports that the Traid scanners occassionally loose their programming and drop the check digit when scanning. I've had this happen. So has John Fix. I wish Triad would enhance the bar code software to provide better maintenance tools. My scanners went for months with the check digit problem before we figured it out and corrected the situation. Should I delete all the 10 and 11 digit numbers? Handling multiple bar codes on a single sku is a bear, too. Which is valid, which is not? Which belongs to another manufacturer? Should all the prefixes be the same for a given manufacturer? It's hard enough to make money in the hardware business without having to spend all day long fiddling with this stuff! Cheers, Bill Round >From owner-hardlines@cornells.com Tue Mar 05 18:52:03 1996 Date: Tue, 5 Mar 1996 18:52:45 -0500 From: RICKSS1@aol.com Subject: Skil - SandCat Sander Hi: Looking over the VISTAs reminds me, Does anybody have any SandCats anymore in their stock looking for a home? Skil discontinued a good item (surprised that B&D did not pick up the ball). Thanks. Rick Schwartz >From owner-hardlines@cornells.com Tue Mar 05 19:21:19 1996 X-Sender: root@206.67.47.2 Date: Tue, 05 Mar 1996 19:18:39 -0500 From: "John Fix 3rd" Subject: Sandcats Rick Schwartz (ricks@aol.com) wrote.. >Looking over the VISTAs reminds me, Does anybody have any SandCats anymore >in their stock looking for a home? Skil discontinued a good item (surprised >that B&D did not pick up the ball). > A customer was just in yesterday looking for one... and we're long out. It was a great little sander, but why would Skil keep it just cause it was a great product. In other discontinued news, does anyone have any Hunter Airstat thremostat controls for room air conditioners? They never sold, Hunter discontinued them, and in the last few years folks have discovered they're great to control temp in a fridge for lagering home brew. I bought a bunch from Hunter just after they discontinued them, but they're all gone now. Thanks! John ------------------------------------------------------ John3@cornells.com http://www.cornells.com/john.htm Webmaster/Manager/Cashier >From owner-hardlines@cornells.com Wed Mar 06 17:33:38 1996 X-Sender: "John Fix 3rd" Date: Wed, 06 Mar 1996 17:33:32 -0500 From: "John Fix 3rd" Subject: Water heaters, water heaters, everywhere... but which one to order I must have more electronic catalogs per square foot than any location in America... CIS, ELS, TruCat, and Eagle Catalog, not to mention paper fineline catalogs. Yet, I still can't figure out which 40 gallon gas water heater is available in Allentown!!! Is this just Cotter's problem? How does Ace, HWI, Servistar, and others handle regional products? Do they assign different SKU's for water heaters, wallboard compound, ice melter, etc. due to regional product and pricing differences? The best solution so far is the CIS DOS-based catalog with RDC stock balance... however, the balance needs to be updated daily. Today, I got a message saying "No Updates Needed". But, if you display an item the same program says "RDC Balance not Current" and won't even tell me yesterdays balance. John ************************************************************************* John Fix 3rd http://www.cornells.com/john.htm John3@cornells.com (914) 961-2400 Cornell's True Value Hardware Manager/Cashier/Webmaster ************************************************************************* >From owner-hardlines@cornells.com Fri Mar 08 08:35:49 1996 X-Sender: jswift@mail.up.net Date: Fri, 08 Mar 1996 08:36:13 -0500 From: jack swift Subject: Re: Water heaters, water heaters, everywhere... but which one to order At 05:33 PM EST 3/6/96 -0500, John Fix 3rd wrote: >The best solution so far is the CIS DOS-based catalog with RDC stock >balance... however, the balance needs to be updated daily. Today, I got a >message saying "No Updates Needed". But, if you display an item the same >program says "RDC Balance not Current" and won't even tell me yesterdays >balance. you forget... cotter is on a batch system and has member information on a last priority basis! they load the rdc balances tape when they 'get around to it'.... just wait an hour and try again... and then wait another hour... etc if you are looking up a sku and there is no on-hand qty and no 'source' then the item is not available. the rdc balances file only contains data for your hub & rim rdc's.. ------------------------------------------------------------------------- Jack Swift jswift@up.net N8WAV@W8YY.#UPMI.MI.USA.NA 47.119N 88.572W Swift True Value Hardware 402 Shelden Ave. Houghton, MI 49931 906-482-0530, 0531, 7766 Alpha Phi Omega Epsilon Lambda Chapter Advisor Houghton County Amateur Radio Emergency Service Dereliction IS! Keweenaw Peninsula Chapter American Red Cross CIO/Treasurer Ham It Up! ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ >From owner-HARDLINES@cornells.com Sun Mar 10 15:39:03 1996 From: Hampension@aol.com Date: Fri, 8 Mar 1996 10:13:54 -0500 Subject: VDTs For Sale Over the past few years we have been slowly replacing our VDTs with PCs. I now have 4 that I would like to part with. They have been on Tri-Care and they are in good working order. I would like to get $400 each for them. If you are interested, E-mail me and we can work out the details. >From owner-hardlines@cornells.com Wed Mar 13 00:59:07 1996 Date: Tue, 12 Mar 1996 21:59:02 -0800 X-Sender: batesace@netcom.com From: batesace@netcom.com (Wade Doss) Subject: Re: EDI Stuff Bill Round wrote: >EDI is a step in the right direction. >The problems: >The software is still too involved. The autopilot is not working yet. It is on >the bi-sync still. Hillman and National (and every other manufacturer for that >matter) need an alternate part number in IMU screen V to enable the ERP to >function to work with skus where the sku number is not a mfg-part number. This >is definately the unpolished, un altered primary vendor ERP product used with >Cotter, etc. I was very disappointed with the extra prep work I had to do to >get around this fact. A part number is a part number, and we should not have to >copy it from one place to another. Bill, are you saying that EDI will not use the manufactures part number field. From your above statement it seems to use the sku or alternate part number. If this is so I think someone needs to do some major rethinking of how this software was designed. Sounds like utility time to move the man part number to the alternate part number. Other than this major setup process what do you think of the advance shipment notice, ERP etc. Do the benefits from these outweigh the setup problem? I've heard some horror stories of vendors invoices being so trashed that it toke alot of manual correction time in repairing the data etc. Wade Wade Doss Bates Ace Hardware batesace@netcom.com >From owner-hardlines@cornells.com Wed Mar 13 18:13:38 1996 Date: Wed, 13 Mar 1996 18:13:35 -0500 From: RICKSS1@aol.com Subject: Re: EDI Stuff Wade: I too have been having fun with EDI - Yup you need to use the MAP to get this to work. It does save time when the system is up and running. So far I have National working. Trying to get Hillman up - do not get TRIAD loadtape - talk to Hillman and get an ASCI tape instead. Next is UGL.. I have talked to Forney Ind. - there are about 6 months away. TRIAD knows my opion. I agree, this needs more User-Friendly methods - so did everything in the beginning. Have fun. Rick >From owner-hardlines@cornells.com Fri Mar 15 14:50:15 1996 Date: Fri, 15 Mar 1996 14:50:02 -0500 From: RICKSS1@aol.com Subject: Tru-Trac Hi: Is there still a sales force selling Tru-Trac Computers????? What is the benefit and cost savings if everything going towards TRIAD? Have fun, Rick >From owner-hardlines@cornells.com Fri Mar 15 15:29:51 1996 X-Sender: "John Fix 3rd" Date: Fri, 15 Mar 1996 15:29:44 -0500 From: "John Fix 3rd" Subject: Tru Trac Rick Schwartz wonders..... >Is there still a sales force selling Tru-Trac Computers????? >What is the benefit and cost savings if everything going towards TRIAD? There really was never a sales "force" selling Tru Trac, at least compared to what most companies would consider a sales force. Just a few folks at headquarters, plus limited sales effort from the folks in he field. Tru Trac is still a cheaper system because... 1: There is no commission for a salesman... Triad might put together the hardware, but they don't have a salesman to compensate for selling the system. Cotter has sold the system, not Triad. 2: The hardware pricing has been negotiated better than the pricing Triad purchasers pay. 3: The software has had lower development costs, partially because Cotter folks have done some of the coding, and the rest has been done by ISP's small outfit. Also, the software does have less bells & whistles. 4: Tru Trac has a MUCH cheaper UNIX license fee... they pay a lot less than Triad owners for the UNIX operating system, and a lot less per user (i.e. terminals connected to the CPU) Plus, they get a little better UNIX (SCO vs Interactive), but that's a minor point. John >From owner-hardlines@cornells.com Fri Mar 15 17:29:21 1996 X-Sender: burnsse@why.net From: burnsse@why.net (burnsse) Subject: Any Dataline expatriates? Date: Fri, 15 Mar 1996 16:20:16 -0600 My boss and I were wondering if any of y'all are former Dataline customers who could pass along the pros and cons of switching to Triad. I gather Triad is UNIX based...but for how long? Is this a recent development? Any comments or thoughts will be appreciated. Sincerely, Stephanie Burns Simms-Moore Lumber and Hardware Co. of Frisco, Inc. burnsse@why.net http://www.why.net/users/burnsse/index.html http://www.why.net/users/burnsse/index.html >From owner-hardlines@cornells.com Sat Mar 16 00:29:38 1996 Date: Fri, 15 Mar 96 22:28:09 -0700 X-Sender: gkhj@netrix.net From: gkhj@netrix.net (Gary Hanson) Subject: Re: Any Dataline expatriates? >My boss and I were wondering if any of y'all are former Dataline customers >who could pass along the pros and cons of switching to Triad. I gather >Triad is UNIX based...but for how long? Is this a recent development? > Stephanie I am wondering the same thing Dataline is making some stong statements for their system. the thing is they sound like they have a better system I'm questioning if this is true. anyone out there have some thoughts? Sincerely Gary Hanson Cardinal True Value gkhj@netrix.net >From owner-hardlines@cornells.com Sat Mar 16 09:40:26 1996 Date: Sat, 16 Mar 1996 06:40:18 -0800 X-Sender: batesace@netcom.com From: batesace@netcom.com (Wade Doss) Subject: EDI STUFF Bill Round wrote: >The movement of part numbers is a hassle without fredware, certainly, and I do >agree that a major clean-up is necessary for EDI modual to work cleanly. >However, once set up is done, the thing will work smoothly. Hillman is working >very well. National is great. There was a lot of set up involved. Bill, I gather the setup your talking about is the alternate part number being linked to the sku number. And Triad is using the alternate part number since this number must match the manufacture's number exact for EDI to work. Correct? I guess they did not set up the Triad EDI program to work off of the manufactures part number in IMU? I glad to hear that after this setup headache that things are working well. Maybe in the long run you will have recovered the cost of your setup time in accurate cost figures being posted before the merchandise arrives thus being able to adjust your retails. Let's hope that's the way it will work. >I really need a mission statement to help regain my lost momentum. Home Depot >didn't kill us, NHD, Sears, Caldor, Wal-Mart, the Federal, State, Local >governments, IRS, EPA, unemployment, the staff, etc..... didn't kill us..... >I'm afraid that I might have shot myself in the foot and will die of blood loss. Speaking of mission statements we just had a employee contest to have each employee come up with what they thought our mission was? It was very interesting, then we worked at taking the best ideas and came up with a pretty good statement. Along the lines of shooting yourself in the foot, I would not leave a loaded weapon around a hardware as there are too many times during a busy day that I'd be tempted to use it as a problem solver! Wade Wade Doss Bates Ace Hardware Atlanta, GA 404-351-4240 fax 404-350-8402 batesace@netcom.com WDoss@msn.com Compuserve 76050,3511 >From owner-hardlines@cornells.com Sat Mar 16 10:02:52 1996 Date: Sat, 16 Mar 1996 10:04:33 -0500 From: RICKSS1@aol.com Subject: Loaded Gun To Bill: Don't worry about using "Loaded Gun" - a receiver at a True Value Store tried it Thursday on a fellow clerk. Almost sounds like a Post Office Soap Affair. Rick >From owner-hardlines@cornells.com Thu Mar 21 07:47:22 1996 X-Sender: truevalu@pop.interaccess.com Date: Thu, 21 Mar 1996 06:52:22 -0500 From: truevalu@interaccess.com (Dane at Mutual True Value) Subject: Re: Tru Trac >Hi John I have recieved two messages, the first being bunch of garbage, the second came through fine. I can't talk long becaue I am going to meet some people at Cotter about getting some funding for my True Value Home Improvement Radio Show. Wish me luck and have fun in Calif. ! Dane >*************************************************************** >From owner-hardlines@cornells.com Fri Mar 22 00:10:36 1996 Date: Fri, 22 Mar 1996 00:18:23 -0500 From: Benjamin Hornedo Subject: Thank-you John Thanks for replying to my message. I hope to send an intro soon, just have to work out the phasing. I am still interested in the logo I saw on the net for Cornell TV (hammer, cord, paint, etc.). Is it yours or can it be used by any True Value store, it really caught my eye and I'd like to use it on in house flyers. Please let me know. Thanks again....Diego H. >From owner-hardlines@cornells.com Sat Mar 23 04:28:49 1996 From: StevenO510@aol.com Date: Sat, 23 Mar 1996 01:22:18 -0500 Subject: Countdown to Reclassification Reform...Post Office I am interested to know if any other Triad users are disatisfied with the mailing capabilities of our Triad programs. We do not have the ability to print from the Triad barcodes for mailing purposes. In some programs such as RSM statement printing program we cannot even print by zip code (poor!). We obtain discounted mailing rates by mailing our statements first class presort. Now the post office is going to require that mail be automation compatable in order to take advantage of good discounting postage rates. What can we do to convince Triad to get up to 1996 post office requirements. They are so behind the times it discusts me! I have struggled with Triads lack of knowing what is going on in the business world for the past 8 years. Thank you for listening. Steven J. Ober, Office Manager, Longenecker's True Value, Manheim, PA >From owner-hardlines@cornells.com Sat Mar 23 09:59:27 1996 Date: Sat, 23 Mar 1996 09:59:23 -0500 From: LindseyLum@aol.com Subject: Re: Countdown response I don't have Triad, but can see that would be a useful feature. >From owner-hardlines@cornells.com Sat Mar 23 10:40:50 1996 Date: Sat, 23 Mar 1996 10:40:58 -0500 From: JoeWaytula@aol.com Subject: Re: Countdown to Reclassification Reform...Post Office I spoke to triad (including Bill Wilson) about this very topic last august. I proposed a joint triad-tru-trac deveolpment project for statement printing that would cover this, to benefit all automated True Value stores. While they said it sounded like a good idea, we haven't heard one word about it from them since. joe >From owner-hardlines@cornells.com Sat Mar 23 15:18:54 1996 Date: Sat, 23 Mar 1996 12:18:47 -0800 X-Sender: batesace@netcom.com From: batesace@netcom.com (Wade Doss) Subject: Re: Countdown to Reclassification Reform...Post Office >I am interested to know if any other Triad users are disatisfied with the >mailing capabilities of our Triad programs. We do not have the ability to >print from the Triad barcodes for mailing purposes. In some programs such as >RSM statement printing program we cannot even print by zip code (poor!). Steven, Level 17 does allow you to print statements by zip code. Maybe this will help some. The bar coding issue would have to be done though exporting information via RQ to a PC and run your envelopes off with Labelworks. Would take a little time (would the time cost be saved in postal rates?) running envelopes off of a laser printer. Your request may not be that far off. Wade Wade Doss Bates Ace Hardware Atlanta, GA 404-351-4240 fax 404-350-8402 batesace@netcom.com WDoss@msn.com Compuserve 76050,3511 >From owner-hardlines@cornells.com Sun Mar 24 15:40:38 1996 Date: Sun, 24 Mar 1996 15:40:47 -0500 From: CHank1@aol.com Subject: Triad Multi-store I recently "fell" across a great time saver that probably most other users are aware of but incase some are like me I thought I would pass it along. If you are a multi-store and wish to display an item you key in the sku number and press display just like always but lets say that item is not in your store but is in another one. I used to go to the store specific area and cycle through all the store numbers pressing display for each one. I just found out you can "blank" the store field in the store specific area and press display and it will pull the fist store record that has that item. Hope this is of some help. Chuck Hank >From owner-hardlines@cornells.com Mon Mar 25 02:12:48 1996 Comments: Authenticated sender is From: jwlfarr@mail.coos.or.us Date: Sun, 24 Mar 1996 22:53:34 +0000 Subject: Re: Triad Multi-store Priority: normal Chank et al: Did you also know that if you're in IMU you can hit the key and get historical sales data from all your stores on the same page at the same time? I found that one by accident while just playing with keys on a PC that was on line to the Triad system. >From owner-hardlines@cornells.com Mon Mar 25 09:30:23 1996 Posted-Date: Mon, 25 Mar 1996 14:34:32 GMT Date: Mon, 25 Mar 1996 06:30:30 +0000 From: "Peter J. Cailotto" Subject: TruTrac Substitute/Discontinued Items, etc I really wish that there was a better way to transfer over items that have been substituted or discontinued by Cotter. When I order weekly, some of the items come up on the work order, others don't. The items that don't get put on the order as being discontinued, and ARE NOT RECEIVED THAT WEEK :-(. So every week, its the same story, pull out the old invoice, replace the items that have been discontinued, pull out the catalog to find a substitute for those items no longer stocked, and print out new bin tags! I would like to see this problem resolved with electronic A copy. I would also like to see automatic PO generation for BOM's and HVOM's, etc. A good management information system should make your life simpler not more complicated (so we can all go on vacation more often!). Apparently ISP just doesn't get it, or its not a budget item, or they just don't care. About a year ago ( I'm just guessing the time frame). the special orders and layaways were reworked --> to make our lives more simple...NOT. The special orders work so that you have to press the special order button everytime you add an item to the special order, otherwise it places the next item you enter in the sale mode and really screws up your customers bal due, ect. The total balance of the order (with tax) doesn't show up when your placing that order on the screen (either special order or layaway). Keep it simple! It's gotta work for bonehead cashiers and owners TOO! Pete Cailotto Jr. >From owner-hardlines@cornells.com Mon Mar 25 17:13:28 1996 Date: Mon, 25 Mar 1996 17:13:18 -0500 From: StevenO510@aol.com Subject: Re: Countdown to Reclassification Reform...Post Office Some have mentioned downloading to a PC laser printer. That's fine. But when will Triad come up to today's technology and allow for us to print directly to a laser printer from the system. Items such as A/P checks and Payroll checks would look much more professional. But the word "professional" doesn't seem to be in any programmer or developers mind at Triad. We must push this issue...We must be able to sort customer mailing items by zip code and print barcodes directly from a Triad system printer. and SOON! >From owner-hardlines@cornells.com Mon Mar 25 17:20:35 1996 From: RICKSS1@aol.com Date: Mon, 25 Mar 1996 17:16:55 -0500 Subject: Re: Countdown to Reclassification Reform...Post Office Steve Add me to your list of disastified users -- I have complained to TRIAD over the past 2 years about this. Oh well. Level 30????? One even suggested using a mailing program to get around this!!! I just bought MYLIST - it does look good will be trying it out soon for our bulk mailing list cost 49.95 + freight - Nebbs. Have fun. Rick >From owner-hardlines@cornells.com Mon Mar 25 17:22:27 1996 Date: Mon, 25 Mar 1996 17:22:23 -0500 From: RICKSS1@aol.com Subject: Re: TruTrac Substitute/Discontinued Items, etc Pete: A suggestion on Discontinues - Create a vendor called DISC and transfers those skus over (do not loose manufacture name) After you run the Cot RSO run a complete RSO to see if there are any sku's tangling - It works. Have fun Rick >From owner-hardlines@cornells.com Tue Mar 26 23:14:08 1996 Date: Tue, 26 Mar 1996 23:14:04 -0500 From: JoeWaytula@aol.com Subject: Re: TruTrac Substitute/Discontinued Items, etc 1. we are pretty close on electronic A-Copy, it should be out in test stores within a month. you will get an early copy Pete. But Cotter has gone away from auto substitution and more towards refferals. So this won't completely solve it. 2. There is an option on the point of sale software setup called return to sale mode. if this is set to y, a special order, layaway or return is assumed to be one line item and the next item is assumed to be a sale. If this is set to n every item the cashier enters is assumed to be special order, layaway or return until that particular key is pressed again. >From owner-hardlines@cornells.com Wed Mar 27 08:23:35 1996 Date: Wed, 27 Mar 1996 08:23:29 -0500 From: MTOrlando@aol.com Subject: Implement Group Has anyone had contact with the Implement Group for Triad Depot service lately? I've got a bad invoice printer I need serviced, but I've left messages on Bob's answering machine with no call-backs for 2 weeks now... Thanks. Mike Orlando >From owner-hardlines@cornells.com Thu Mar 28 19:59:16 1996 Date: Thu, 28 Mar 1996 16:59:09 -0800 X-Sender: batesace@netcom.com From: batesace@netcom.com (Wade Doss) Subject: MSNews Congrats John, Finally catching up on some of my E-mail and came across last weeks WinNews from Microsoft. And guess what I found? Cornell's True Value was written up in Web sights that you MUST visit as "very interesting information" available at this sight, along with it taking full advantage of Microsoft's Internet Explorer 2.0 features! Welcome to the big time John and again congratulations. I don't know if we'll be able to talk to you anymore ! Wade Wade Doss Bates Ace Hardware Atlanta, GA 404-351-4240 fax 404-350-8402 batesace@netcom.com WDoss@msn.com Compuserve 76050,3511 >From owner-hardlines@cornells.com Thu Mar 28 20:13:27 1996 X-Sender: "John Fix 3rd" Date: Thu, 28 Mar 1996 20:13:24 -0500 From: "John Fix 3rd" Subject: WinNews Wade Doss wrote... > Finally catching up on some of my E-mail and came across last weeks >WinNews from Microsoft. And guess what I found? Cornell's True Value was >written up in Web sights that you MUST visit as "very interesting >information" available at this sight, along with it taking full advantage of >Microsoft's Internet Explorer 2.0 features! Welcome to the big time John and >again congratulations. I don't know if we'll be able to talk to you anymore Thanks Wade... it's sort of a promo gimmick that Microsoft (and plenty of other sites pull), since to qualify you have to put their logo on your page. However, it's sort of cool that Microsoft folks checked out the site and put it on the list. There are about 400,000 subscribers to WinNews, and the editor (Jay Goldstein) wrote to tell me he used to live nearby and shopped here on occasion. That probably helped get us in the list of "top ten sites". I will say that being on the list definitely increased visits to our pages... if you check out the chart (http://www.cornells.com/svrstats/) for a quick peek at how much difference the mention made in our weekly visits you'll see how much an endorsement from MS can mean (a lot!). Of course, it hasn't translated into sales , but I'm working on it. John >From owner-hardlines@cornells.com Sat Mar 30 08:05:06 1996 Date: Sat, 30 Mar 1996 08:05:02 -0500 From: RICKSS1@aol.com Subject: Balance Forward vs FC Hi: Running a battle of wits with the Advise Line. Has anybody else notice that some Balance Forward Doc are not purging out at EOM. I found several accts with B Docs with Dates past November that are current and have been current except once or twice creating a FC that (yea) that may not have been paid right away (?) but have been paid and the system keeps that FC B Doc alive. Thanks Rick >From owner-hardlines@cornells.com Sun Mar 31 10:50:49 1996 Comments: Authenticated sender is From: "Jay, Will, & Linda Farr" Date: Sun, 31 Mar 1996 07:31:04 +0000 Subject: Re: Balance Forward vs FC Priority: normal Rick: We don't use many balance forward accounts, but we do have a huge A/R. When we've run into problems with A/R in the past, the guy we've ended up with is Dave Watson from the advise line. He's the only Triad advise liner that I know who doesn't live in Cal. He 'commutes' to work electronically from Michigan. Try asking for him specifically and tell him I sent you Jay Farr >From owner-hardlines@cornells.com Sun Mar 31 19:43:33 1996 Date: Sun, 31 Mar 1996 19:43:59 -0500 From: RICKSS1@aol.com Subject: AR vs new accounts Hi: Why does TRIAD still preach closing the EOM AR at the end of month which makes mahem to do all that work then???? Teach them to close around the 27th - get the money in sooner and free up the other work needed for EOM. Have fun. Rick